My Account

From here you can do a number of common tasks with your account.

• Change your password ! (see note)
• Email Management ! (see note)
• Check your IP Address
• Check Network Traffic ! (see notes)
• Check your Connection Speed ! * (see notes)
• Check your email with WebMail
• Red Mountain Internet Acceptable Use Policy

!   You must log in with your full email address (username@redmtn.ca) as the User Name.
    For Network Traffic you must use your primary email account.

*   If you don't see anything on the Speed test site you may not have Java enabled. Click here for their download page.

Quick Facts:

• Incoming mail (POP3): pop.redmtn.ca
• Outgoing mail (SMTP): mail.redmtn.ca
• Account name: your full email address (username@redmtn.ca)
• News Server: news.redmtn.ca

If you need assistance, you can contact us 24 hours a day, seven days a week at Red Mountain Internet Internet Technical Support.

Contacting Us:

We can be reached in a variety of ways. We do our best to reply to e-mail, faxes, phone calls and regular mail as soon as we can. We also appreciate feedback that helps us offer you better services. Please feel free to send us your thoughts!

Telephone: Red Mountain Internet provides an experienced call center to handle all Internet technical support.

You can contact us 24 hours a day, seven days a week at Red Mountain Internet Internet Technical Support.

• Internet Technical Support: 1-866-534-9803

You can contact us 24 hours a day, seven days a week at Red Mountain Internet Technical Support. You can also contact us Monday to Saturday from 9-5 at Red Mountain Internet Customer Service.

• Customer Service: (250) 358-2426

Email:

• Customer Service (larrylavan@gmail.com)
• Internet Technical Support (tech@redmtn.ca)